7-Day Money-Back Guarantee
OUR GUARANTEE

LEARN WITH CONFIDENCE.
YOUR INVESTMENT IS PROTECTED.

We stand behind the quality of our professional-grade financial analysis tools. Explore our analytical precision and market insights with confidence. If you feel the tools aren't the right fit for your investment decisions, you may request a full refund within 7 days of purchase — no questions asked.

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1. Overview

At BIDASK LAB, we provide advanced trading education focused on market structure, auction theory, market profile, volume profile, order flow, and execution. This Refund Policy explains the terms applicable to purchases of our courses and educational programs.

2. Course Refunds

All BIDASK LAB courses are available through a one-time payment . There are no recurring charges for course purchases.

We offer a 7-day money-back guarantee on course purchases. If you decide that a course is not right for you, you may request a full refund within 7 days of the original purchase date. No reason is required.

3. Eligibility Criteria

To qualify for a refund, the following conditions must be met:

  • The request is made within the specified timeframe for your plan type.
  • The account has not violated our Terms of Service.
  • The user has not previously received a refund for the same service.

4. Non-Refundable Items

Certain services and fees are strictly non-refundable:

  • One-time professional consultation fees once the session has occurred.
  • Customized data export reports that have already been delivered.
  • Third-party transaction fees or currency conversion spreads.

5. Refund Processing

Once a refund request is approved, the refund will be initiated to the original payment method used for the purchase.
The time required for the refund to appear in your account may vary depending on the payment provider or financial institution.

How to Request

To initiate a refund, please follow these steps:

  1. Log in to your Dashboard.
  2. Navigate to Account Settings > Billing.
  3. Select "Request Refund" next to the applicable invoice.
  4. Provide a brief reason for the request.

Processing typically takes 5-10 business days depending on your financial institution.

Frequently Asked Questions

Upon processing your refund, your access to the premium tools and data will be revoked. However, any reports you have already downloaded will remain yours to keep, subject to our usage terms.

Since we do not offer subscription-based trials (all courses are one-time purchases), this scenario typically doesn't apply. However, our 7-day guarantee covers all initial purchases.

Refund requests are generally denied if they fall outside the 7-day window, if the account has violated our Terms of Service, or if a refund has already been issued for the same service previously.

Still have questions?

Our support team is available 24/7 to assist you with billing inquiries and technical support.